Terms and Conditions

All La Touche Training products are subject to these Terms and Conditions.

La Touche Training products include, but are not limited to, courses, presentations, manuals, course materials, case studies, training plans, articles, books and web-based products.

Copyright

La Touche Training owns the copyright in all La Touche Training products and materials. Any material contained in La Touche Training products or materials may not be reproduced in any form or used without the express written permission of La Touche Training.

Payment

Payment for La Touche Training products should be made in the way indicated in publicity material and on the website for each product or by agreement with La Touche Training staff.

Payments by:

  • EFT – bank details will be on invoice once received
  • Cheques - payable to La Touche Training
  • Credit and debit cards – Mastercard and Visa are accepted. Please quote your invoice number on payment. La Touche Training does not accept AMEX.

Payment terms are 7 days from invoice date. Where the booking is for a public event that is taking place within 7 days payment must be made by return before the event commences.

It is the policy of the company to recover all debts and associated court costs and legal fees incurred in so doing. We reserve the right to charge interest at 3% over bank base rate on overdue invoices.

Cancellation and Postponement

  • For all public courses, in-house training, conferences, presentations and workshops cancellations/postponements must be made in writing. We will not accept cancellations/postponements that have not been received by us in writing.
  • Cancellations/postponements not giving the required notice, and those not received in writing, will not be accepted and the agreed course fee will be due. 
  • Attendees’ names may be changed at any time without charge.
  • If a client cancels a booking a cancellation fee will be charged. The cancellation fee shall be a percentage of the charges payable in respect of the training fee and in the case of a public event the venue refreshment fee also. Cancellation fees are outlined below:
    • 30 – 16 days prior to training date - 50%
    • Less than 15 days prior to training date - 100%
  • Postponements are allowed on a one-off basis but there will be a fee charged of €100 to transfer the booking.
  • La Touche Training reserves the right to vary the timing, date and venue of a course where the occasion necessitates, or to cancel the event and issue a full refund of any fees paid.
  • La Touche Training cannot be held responsible for circumstances that arise outside of its control.
  • No shows will be charged the full course fee.


Maximum Numbers (in-house courses) 

If numbers on the training day go above what was agreed to be the maximum number accepted on the course when booking, La Touche Training reserve the right to apply a fee of €100 per extra attendee.

Witness Familiarisation Training

For Witness Familiarisation training the contract will be with the instructing party and the invoice will be issued to them with payment terms as above.

Confidentiality

It is the policy of La Touche Training that all matters arising from the delivery of La Touche Training products is confidential. This confidentiality will end with the consent of our clients, or where we are required by law to disclose, or where there is an overriding public interest, including where the information concerns misconduct, illegality or gross immorality.

Legal Advice

Please note that La Touche Training staff, material writers, presenters and trainers are not authorised to advise on the interpretation and application of the law to particular circumstances or matters and any such comments made by them will not constitute and must not be relied upon as advice.
 
The La Touche Training Products have been designed solely for the learning benefit of clients attending such courses or presentations or participating in such web based products. The material does not necessarily stand on its own and is not intended to be relied upon for giving specific advice.
 
To the fullest extent permitted by law, neither La Touche Training staff, material writers, presenters and trainers will be liable by reason of breach of contract, negligence or otherwise for any loss or damage (whether direct, indirect or consequential) occasioned to any person acting or omitting to act or refraining from acting upon the material within La Touche Training products, except to the extent that any such loss or damage does not exceed the price of the La Touche Training product, arising from or connected with any error or omission in the material. Nothing in this paragraph shall be deemed to exclude or limit La Touche Training staff, material writers, presenters and trainers liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.
 
Loss and damage as referred to above shall be deemed to include, but is not limited to, any loss of profits or anticipated profits, damage to reputation or goodwill, loss of business or anticipated business, damages, costs, expenses incurred or payable to any third party (in all cases whether direct, indirect or consequential) or any other direct, indirect or consequential loss or damage.

La Touche Training Trainers

Any contract entered into with La Touche Training for the provision of La Touche Training products is on the express term that the trainer we appoint to present or author the product will not be approached independently by you or a third party acting on your behalf to present training or create other material to you or any other party.

Recording of Public Events (Conferences) and Live Events (Virtual Learning)

La Touche Training reserves the right to make audio and video recordings during the delivery of our public events. Clients agree that by purchasing any product, these recordings may be used for training and marketing purposes without prior approval by the clients and without payment to the clients.

GDPR

This clause sets out the responsibilities of La Touche Training (‘the Provider’), and the Customer in relation to the General Data Protection Regulation and any other applicable data protection law (Data Protection Law). Any terms or words defined in Data Protection Law and used in this clause relating to personal data shall have the meaning set out in Data Protection Law. Where the Provider processes any personal data in relation to services or products covers by these Terms and Conditions, it does so as a data controller on its own behalf (including in order to comply with its obligations and exercise its rights under this agreement), and shall comply with Data Protection Law in respect of such processing. Where the Customer provides any personal data in relation to this agreement, it warrants that it does so in compliance with Data Protection Law and that the Provider may, under Data Protection Law, process such data as required or anticipated by this agreement, and the Customer shall be responsible for any costs, losses or expenses the Provider incurs or suffers as a result of breach of such warranty.